New Arrivals
FAQs
We're here to help you have the best possible shopping experience. If you can't find what you're looking for, reach out to us at support@annastrip.com
1. What's your return policy?
We offer a 14-day return policy. If you're not completely satisfied with your order, contact us within 14 days of receiving your item and we'll guide you through the return process. Items must be unworn, unwashed, and in original condition with tags attached.
2. Do you offer any guarantees on your products?
Yes, every purchase is covered by our 14-Day Satisfaction Guarantee. If you're not fully satisfied, contact us within 14 days of delivery for a refund.
3. How can I contact customer support?
You can reach us anytime at support@annastrip.com. Our team responds within 1-2 business days. Support hours: Monday-Friday, 9:00 AM-5:00 PM (MST).
4. What if I receive a defective or damaged product?
Please contact us within 48 hours of delivery at support@annastrip.com with a description and photos of the issue. We'll arrange a replacement or refund promptly.
5. Can I cancel my order after it's placed?
Yes, you can cancel before it ships. Once shipped, it cannot be canceled but you can return it after delivery. Email support@annastrip.com for assistance.
6. Do you have a physical store location?
Not yet - Anna Strip is an online-only store, allowing us to keep prices fair and focus on a great shopping experience.
1. How long does shipping take?
Processing time: 1-3 business days. Transit time: approximately 7-9 business days. Estimated total: 8-12 business days. All orders include tracking.
2. Where do you ship from?
Anna Strip is headquartered in Scottsdale, Arizona. Products are fulfilled through international logistics partners and may ship from an international fulfillment center.
3. Do you ship internationally?
At the moment, we ship exclusively within the United States. We look forward to expanding into more regions as we grow.
4. Do you offer free shipping?
Yes! We offer free shipping on all orders, no minimum purchase required.
5. How can I track my order?
Once your order ships, you'll receive a tracking number via email. You can also use the Track Order link in our navigation to view your shipment status in real time.







